1. Information We Collect
To process your bus reservation and ensure passenger safety during the journey, we collect:
- Google Profile Data: Name, email address, and profile picture provided via Google OAuth sign-in.
- Passenger Details: Full names, ages, and genders of all traveling passengers.
- Contact Information: Primary mobile phone number and email address for dispatch updates and boarding passes.
- Payment Records: UPI transaction reference numbers (UTR) and the account holder's banking name to reconcile and verify transactions.
2. How We Use Your Information
- To issue e-tickets, seat assignments, and digital QR boarding passes.
- To send booking confirmation emails, payment status receipts, and journey schedules.
- To verify payments against bank account statements and prevent fraudulent duplicate UTR submissions.
- To conduct passenger roll-call and boarding pass scanning on departure day.
3. Data Security & Storage
Your data is stored in secure databases hosted on cloud infrastructure with encrypted connections. We do not store any bank account passwords, UPI PINs, or debit/credit card details. Authentication is handled exclusively through Google OAuth.
4. Sharing of Information
We never sell, rent, or trade your personal data to third-party marketers or advertisers. Passenger manifests are strictly used by designated student trip coordinators, bus operators, and regulatory authorities if legally required for interstate travel.