1. Student-Led Initiative Disclaimer
This bus service is a non-profit, student-coordinated travel initiative organized to help students and community members travel home from Vadodara (Gujarat) to Patna (Bihar) for Chhath Puja 2026. This initiative is completely independent and not affiliated with, endorsed by, or operated by Parul University.
2. Booking & Seat Allocation
- Bookings are confirmed only after advance payment verification (₹1,000 per passenger).
- Seats are assigned on a first-come, first-served basis according to bus capacity.
- Balance fare must be cleared prior to ticket generation and journey departure.
- Seats cannot be transferred to another person without prior coordination with the student committee.
3. Payment & Anti-Fraud Verification
All payments are made via official UPI QR code. Passengers must submit the exact 12-digit UTR number and the Account Holder / Banking Name from which payment was initiated.
Anti-Fraud Policy: Reusing a single UTR for multiple bookings, submitting forged references, or falsifying payment receipts will lead to immediate cancellation of all associated bookings and forfeiture of reservation without notice.
4. Cancellation & Refund Policy
- Cancellations requested 5 or more days before departure are eligible for a partial refund subject to operational bus commitment costs.
- No refunds are provided for cancellations within 48 hours of departure or for passenger no-shows at the boarding point.
- In the rare event of bus cancellation due to unforeseen circumstances or insufficient bookings, 100% of the collected amount will be refunded.
5. Boarding & Journey Etiquette
- Passengers must arrive at the designated boarding point at least 30 minutes before the scheduled departure time.
- Every passenger must show their digital QR boarding pass (on mobile or print) along with a valid Government or Student ID card.
- Alcohol, smoking, and disruptive behavior are strictly prohibited on board the bus.